One More Step to a Paperless Office: NetDocuments and Fujitsu make Scanning Even Easier

Posted by Nick Salas on Sep 19, 2014 11:57:00 AM

Fujitsu’s ScanSnap now allows for direct scanning into the NetDocuments repository. Through the ScanSnap Manager, you will be routed to NetDocuments and prompted to profile the document into a folder or a workspace. This integration is compatible with both wired and wireless ScanSnap scanners.

See what Craig Bayer, NetDocuments certified channel partner, has to say about it here:

And when you get an opportunity to test it out, please leave your feedback HERE.

Scanning is just one component to getting your records management under control. Here’s a quick read on how NetDocuments helps you manage your records with records management tools that come built-in in NetDocuments document and email management service.



Need help navigating document and email management at your firm? Schedule a quick personalized demo with one of our experts HERE.



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Leading Tennessee-based Law Firm, Waller Lansden Dortch & Davis, LLP, Selects NetDocuments to Continue Modernizing Technology Efforts

Posted by The NetDocuments Team on Sep 15, 2014 6:32:00 PM

Press Release

Waller Lansden Dortch & Davis LLP has selected NetDocuments for their document management system as efforts to modernize technology have emerged as a top priority for firm.

Waller, one of Tennessee’s oldest and most established law firms, has selected NetDocuments to replace its existing document management system. Modernizing technology continues to be a priority for Waller, and NetDocuments allows the firm to take its document management to the cloud, simplifying the firm’s complex requirements of security, collaboration and mobility.

Waller serves multiple core industries, requiring the firm to utilize a solution that will meet the needs of not only the attorneys, but also provide exceptional service to clients. NetDocuments’ ability to make attorney/client processes more efficient and secure was a key requirement for Waller as it performed due diligence on multiple vendor options. “As law firms seek to improve their efficiency while engaging more effectively with their clients, NetDocuments appears to understand these needs and provides technologies for attaining them,” said Doug Leins, Director of Information Services at Waller. “NetDocuments solves many of the problems that are inherent in our previous DM system and offers many new features to allow for improved searching, security, reliability, email archiving and collaboration internally and with clients.”

Law firm technology is a vital piece of productivity for attorneys and clients, and Waller joins NetDocuments at a particularly exciting time, as cloud adoption for increased productivity is becoming a standard. “We’re seeing an incredible transition in the legal document management space,” Matt Duncan, CEO of NetDocuments stated. “Legal technology needs at law firms are increasing in order to keep pace with client demands for a service that supports usability, collaboration, and security pressures from their client base. We're thrilled to add Waller to our growing community of valued customers who are embracing a true, modern, cloud-based document management service that was built to address these exact needs.”

For more than a decade, NetDocuments has provided security, collaboration, and mobility to law firms like Waller who have specific document management requirements, including the ability to streamline firm processes in order to provide better experiences for clients and attorneys alike.

About Waller Lansden Dortch & Davis, LLP

With approximately 200 attorneys in Nashville, Tenn., Birmingham, Ala., Austin, Tex., and Memphis, Tenn., Waller is a leading law firm serving the healthcare, financial services, retail and hospitality industries and helping clients navigate a diverse range of complex transactional, regulatory and litigation issues. For more information, please visit

Learn more about NetDocuments modern document management platform

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Proactively Preventing Data Breaches in 3 Simple Steps

Posted by Nick Salas on Sep 11, 2014 3:48:00 PM

Modern Concern
Data security and information intelligence is not a new phenomenon, nor is it one that will be fleeing the concerns of industry any time soon. Target’s data breach of 2013 was a wake-up call for consumers and businesses to take a deeper look into how data is shared and disseminated; this breach cost the corporation $110 million and exposed financial information of up to 100 million people. Undoubtedly, affected consumers made an effort to reanalyze their shopping decisions, and the rest who weren’t directly affected are thinking of ways to make sure it does not happen to them. The best way to prevent data breaches and unwanted intrusions is to be proactive in establishing safeguards that are tried and true methods of prevention. Once a breach has occurred, all business processes and security efforts become hindsight realizations that could have possibly been prevented.

Law firms have a heightened need of security given the sensitive nature of matters that they deal with on a day-to-day basis. Added to this heightened security is the increasing number of breaches that have occurred in law firms recently. In fact, the FBI’s New York office called a meeting in 2011 with the top New York City law firms to address the rising number of attacks in the industry and why it should be a priority to safeguard client data. Law firms are obvious targets for hackers, and the fact that some firms have not utilized current technology to avoid intrusion is alarming and should be noted.


There is no doubt that the weakest link in any law firm is the person sitting behind the computer. An innocent click, an invitation to accept, or an email that looks legitimate can be easily accessed by firm employees and subsequently cause an infection, allowing outside eyes to access all of the firm’s information. When a client discovers that their firm has been breached and personal information compromised, the consequences will be long-reaching, both monetarily and in terms of firm reputation and longevity. Luckily, there are some important activities that a firm can participate in to ensure safeguards in place that will protect their client’s information:

  1. Perform extensive due diligence on vendor technology: Most firms rely on outside technology vendors for case management, time and billing, document management, and other programs for information organization.  These vendors need to be vetted and validated, ensuring they have taken the correct measures to protect the firm’s data.  A vendor should be able to provide documentation and case studies that prove their technology will protect beyond what the firm could do without a specialized vendor.

  2. Establish employee policy protocols: Attorneys need to be aware of the threats that will cause harm to their firm.  Education, training, and security awareness programs, coupled with constant vigilance are key aspects in ensuring a law firm’s security.   A firm administrator, with guidance from IT and security professionals, should establish some simple rules and guidelines for what is allowed and what is not in terms of technology use.

  3. Monitor trends in technology that affect security:  New threats are formed daily, and as technology evolves, so should a law firm and so should the technology.  As firms educate themselves on all possible security scenarios, they will be better equipped to circumvent potential damage.

One central thread remains constant when it comes to law firm security: If a firm is breached, there will be consequences. These consequences range from negative public image to legal action. Additionally, downtime in a firm to resolve instances of security breaches will result in lost revenue. There is an assumption in law firms that client representation will remain confidential, but this assumption needs to be explicitly stated and reinforced through strong security measures to avoid the ugly, unwanted consequences of data intrusions.


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Topics: Cloud Security, Law Firm Security

EIM International Joins NetDocuments’ Channel Partner Program

Posted by The NetDocuments Team on Sep 9, 2014 10:48:00 AM

 Original Release

We've announced a partnership with EIM International, a leading provider of knowledge and content management solutions. This technology partnership will extend NetDocuments’ sales and implementation efforts, combining NetDocuments’ power and simplicity with the experience and resources of EIM International.

NetDocuments just announced this week a $25M capital investment to rapidly build on a successful strategy to increase market share in the legal industry, and building relationships with key legal technology partners such as EIM will aid NetDocuments in capturing market share and increasing adoption rates.

EIM International has been at the forefront of enterprise information management since 1994, and their ability to support, train, and implement NetDocuments will be a beneficial decision for law firms and other organizations that are looking for a technology partner with the wide breadth of resources and knowledge that EIM has to offer.

“With the high level of growth that NetDocuments is currently experiencing, we will need to rely more and more on our partners in our plans to expand our sales and implementation efforts,” said Marriott Murdock, Director of Marketing at NetDocuments. “We are thrilled to have EIM join our partner program, as they now have the ability to leverage their knowledge in the legal market by offering their clients a web-based document management solution that is secure, compliant and used by nearly 10% of the Am Law 100.”

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Top 5 Reasons Law Firms are Switching to the Cloud

Posted by @marriottmurdock on Sep 5, 2014 8:51:00 AM

 When the vision of delivering documents via the Internet was born, the term cloud was nowhere to be found. We’re talking about 15 years ago when the founders of SoftSolutions had sold the company to Wordperfect/Novell and turned right around to once again revolutionize the way law firms worked with their documents, founding NetDocuments in 1999.

Over the course of the next 15 years, the NetDocuments service evolved and matured, waiting for the legal market to accept specialized cloud-based solutions for managing documents and emails. As fears and misconceptions about the cloud began to diminish, we saw the beginning of a mass exodus of firms moving off of traditional, on-premise systems and legacy providers, opting for a modern, user-friendly, and an inherently mobile service. The movement to the cloud is in full force and now happening across firms of all sizes, including the global and Am Law 100s.

Here is a short read on a few of the reasons we’re seeing firms make the switch to NetDocuments cloud-based document and email management.

Happy Friday and have a great weekend!


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Knowledge Management. It's too Important to Be Left in the Dark

Posted by The NetDocuments Team on Sep 2, 2014 1:10:00 PM

The flood of information, the velocity it travels, and the increasing number of channels it comes through is enough to make anyone’s head spin. … and that’s just one person. Multiply that across all the individuals within a firm and you’ve got yourself a real problem. This is where a solid knowledge management (KM) strategy can help, that is, once you know what knowledge management means for your firm.

A good KM strategy is a process that should always be evolving. I’ve never seen a firm go from zero to a fully deployed KM strategy in a short amount of time, but the point of this post (and whitepaper below) is to simply provide some direction, helping with the basics as you build your KM processes, procedures, and the infastructure to manage it.

Information is the stream of chaos, unconnected data coming at us from a thousand sources – yet we’ve all heard that information is power, hmm. While that might be true, there is so much more power when those bits of information begin to collect and cluster into coherent themes - that's the creation of knowledge out of information. It then becomes clear that managing and leveraging that knowledge across the firm should be a priority you can't afford to ignore.


Below is a link to a short article that will hopefully help you better define what “knowledge” is and means for your firm. It will provide a simple approach to begin thinking critically about knowledge management and how to get your firm headed in the right direction.



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Topics: Information Governance, Knowledge Management

Win the Battle Before it Begins: Best Practices for Rolling out Technology at Your Firm

Posted by @marriottmurdock on Aug 29, 2014 9:32:00 AM

Implementing technology and engaging in a change management project is no easy feat. Especially when you’re dealing with a mission critical application like cloud-based document and email management or online file storage for your digital assets.

Robin Weiss, Director of Client Services at Koley Jessen, knew this was the case, and put some best practices for implementing technology to work as they deployed NetDocuments across the firm. We’ve taken Robin’s case study and combined it with five things that we’ve learned over the years deploying online document management over the last decade and a half. The results are in the free whitepaper below. You’ll learn gain some valuable insights so you can be the hero rolling out technology at your firm. Happy implementing!

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ILTA 2014 - The Modern DMS Hits the Main Stage

Posted by The NetDocuments Team on Aug 26, 2014 11:56:00 AM

ILTA, Nashville, TN

It was an exciting week at ILTA. The association and event team did a fantastic job!

Whether it was panelists, partners, or our executive briefing sessions, there was certainly a lot of buzz on the topic of modern document management to achieve usability, security, and true mobility for the DMS.

And it's no longer just the cloud that's pushing the hot button for the future of DMS. Legacy, on-premise, document management systems are struggling to adapt their business model and technology to the cloud, but firms are realizing the inherent benefits of a true SaaS model for cloud delivery that is mature, proven and includes the modern feature set that 10% of the Am Law 100 are now leveraging.

Thank you to our valued customers and partners who stopped by the demo room or the booth to say "hi" and offer valuable feedback and insight as we continually improve on what we believe to be the future of modern document management, helping firms "leap frog" forward in productivity with greater user adoption, mobility, and enhanced security.

Here are some new whitepapers available to download now:


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NetDocuments Names New CEO on the Heels of $25 Million Investment

Posted by @marriottmurdock on Aug 5, 2014 12:49:00 AM

Original release

Salt Lake City, Utah – August 5, 2014 – NetDocuments, the leader in cloud-based document and email management, has appointed Matt Duncan as its new chief executive officer. NetDocuments recently announced a $25M investment from Frontier Capital to capture market share in the legal technology industry, and Mr. Duncan has been chosen to lead the company in its future growth efforts.

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Topics: SaaS

NetDocuments Secures $25 Million Investment From Frontier Capital

Posted by @marriottmurdock on Jul 16, 2014 10:22:15 AM

LEHI, Utah, July 15, 2014 /PRNewswire/ -- NetDocuments, the leader in cloud-based document and email management, announced a strategic partnership with Frontier Capital, securing a $25 million equity investment to accelerate NetDocuments' increasing growth across the legal market.

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Topics: SaaS

Cloud-Based Document Management for the Modern Practice

And other technology insights

For over a decade NetDocuments has provided firms of all sizes the leading document and email management service. We've learned a lot over the years and hope to share some of the market and technology insights with you right here.

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