Client expectations are evolving as technology changes, and productivity as it relates to communication is determined by your clients and how accessible you are to them. A client/attorney relationship is just that, it is a true relationship. That relationship needs communication to flourish, just like any other successful relationship. Putting technology at the head of the relationship, ensuring that communication is wide open is a habit every firm should form.
ndOffice, NetDocuments’ Microsoft Office integration product, has won Technolawyer’s Top 10 Products of 2014 Award. ndOffice was chosen by subscribers amongst a pool of nearly 200 products that Technolawyer highlighted throughout the year. Launched in April, ndOffice has revolutionized the way that documents are managed by embedding NetDocuments’ core functionality of saving, editing, version control, and document profiling directly into the Microsoft Office applications.
Dykema, a leading national law firm, has selected NetDocuments to replace their current on-premises document management solution. Recognizing that document and email management provide value not only to their clients but to the firm, Dykema conducted extensive due diligence to modernize their technology with a best-of-breed solution. NetDocuments was selected as the DMS platform that will meet the requirements for usability, stringent data security, compliance, collaboration, enterprise search, and built-in mobility.
Came across an interesting topic the other day: most of us in technology have given way to the incorrect use of the word “premise” when referring to the traditional software model being installed on-premises – and yes, turns out Word’s spellchecker was right all along. So, this has been going on for some time, but little did I know that there are hot and heavy debates taking place on this very topic.
What does true collaboration entail? What are the time saving features that allow your firms productivity to flow smoothly? The most valuable piece of your work day that collaboration addresses is your time. True collaboration is an open tunnel of communication between you and your clients that is easily accessible, yet secure and confidential. When these channels are free flowing, time is on your side, and workflow processes increase dramatically. The collaboration and communication between you and your clients is vital to your business, so “back-and-forth” exchanges need to be seamless and accessible.
Frank Gillman, CIO at Lewis Brisbois, discusses the changing role of the CIO in today's fast-moving legal technology landscape.
As the role of the CIO continues to evolve, we decided to sit down with several CIOs to discuss the future of the legal document and email management. Download the whitepaper and see what they have to say about key technology trends facing today's firms, and what role a modern content management platform will play in the future.
Salt Lake City, UT – November 24, 2014 – Trumpet Inc., a premier provider of software and technology consulting, has built, tested, and deployed their Optical Character Recognition (OCR) software, known as Symphony OCR and integrated it with NetDocuments, the leading cloud-based document and email management service.
NetDocuments, the leader in cloud-based document and email management, announced today that Troy Bartlett will join the company as Director of Technical Services. Troy brings with him over 20 years of experience in legal document management technology, and will lead the technical services team as they continue building tools and processes to transition firms from legacy systems into NetDocuments’ modern, cloud-based application.
You purchased technology for your office some time ago to help improve work processes and make your practice more efficient. But you discover after a year or so that it is not being used effectively, or at all. How can you determine the effectiveness of your new technology investment?
The first, and probably most important, aspect of ROI on your technology is to look into the adoption rate across the office to gauge if it’s being used, how it’s being used, and who are the ones using it. The best bang for your buck is undoubtedly when all users are employing the technology the way it was intended, to complete the most important tasks that the technology was designed to facilitate. Too often, we run across firms who focus so heavily on the deployment and implementation of technology and lose sight of actual
ly taking advantage of the new benefits. According to Dider Bonnet of Harvard Business Review, “. . . true ROI of digital investments is collaboration among actively engaged users, smarter decision making, increased sharing of best practices and, over time, sustained behavior change.”