Case Study: How One Start-up Firm Used Technology to Hit the Ground Running

Posted by The NetDocuments Team on Oct 23, 2014 12:48:58 PM

Sherman Wells Sylvester & Stamelman LLP opened their doors in July 2014 with approximately 30 attorneys and support staff in offices in New Jersey and New York. They decided from day one that investing in people and the technology that would allow them to best service their client base would be a top priority. Their goal between the two offices was to be as paperless and cloud-based as possible. Modernizing the law firm with leading edge technology has helped them realize their goals, and choosing NetDocuments as their content management service provider met their objectives. Harry Atlas, partner at Sherman Wells, explains the importance of technology in the firm and why NetDocuments was the best available solution.

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Demystifying the Cloud

Posted by Nick Salas on Oct 17, 2014 1:44:00 PM

Believe it or not, there is a real phobia known as ‘nephophobia.’  I was shocked to discover that it is defined as a fear of clouds.  Like any other fear, the more time you spend confronting it and educating yourself about it, the less scary it becomes.  Such is the case with a different type of cloud, the business cloud.

There has been a dramatic surge of organizations taking their business applications to the cloud as fear and doubt of what the cloud can do is demystified.  It is important to remember that all clouds are not created equal.  Just as the nephophobes may fear clouds of various shapes and sizes, cloud applications for your business can be implemented in a number of different ways.  Of course, there are also cloud vendors whose security and availability differ from others, as well as performance and features that should be considered.  In a nutshell, cloud applications have numerous applications and functions that define the end-user experience; the challenge is discovering what will be most beneficial for your business.

We have identified seven important characteristics that we believe are true cloud requirements.  To effectively evaluate what cloud computing can do for your office and how agile it will be for your day-to-day processes, consider the following:

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Jackson Kelly PLLC Swaps On-premise DMS and Moves to the Cloud

Posted by The NetDocuments Team on Oct 16, 2014 3:30:00 AM

Salt Lake City, UT – October 16, 2014 – Jackson Kelly PLLC has selected NetDocuments to replace Worldox, their existing on-premise document management system.  As the firm’s requirements to service clients around the country in a wide variety of industries remains a priority, they sought out a modern and scalable solution to manage documents and email.  The switch was prompted in an effort to take advantage of the mobility, collaboration, continuity, and security that NetDocuments cloud-based document management service has to offer.

Law firms are increasingly taking their business applications to the cloud, and Jackson Kelly PLLC required this platform to service their clients in a more secure and efficient environment.  “As we evaluated document management solutions, we needed a vendor with proven advanced cloud security, as well as a solution that offered our clients seamless collaboration with the attorneys,” said Skip Lohmeyer, CIO at Jackson Kelly PLLC.  “NetDocuments not only delivers on security and collaboration, but through their solution, we are able to access pertinent firm information from any device, anywhere in the world.”

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Reaction-Based Problem Solving Puts Your Firm at Risk

Posted by The NetDocuments Team on Oct 13, 2014 1:35:00 PM

As a document and email management service (DMS) provider for over 15 years, we’ve seen all types of businesses, problems, and opportunities to switch document and email management providers. Most customers seek out a solution due to one or several “compelling events”. These compelling events come in all shapes and sizes, yet most approach the situation as a problem that needs to be solved through technology. Here are a few recurring themes we’ve seen as they relate to content management:

  •          The server is outdated
  •          Storage on the server is at capacity
  •          Multiple offices with no enterprise-wide solution
  •          The rise of the mobile workforce that needs 24x7 mobile access
  •          The on-premise software is outdated
  •          Lack of functionality with the current DMS
  •          The current system doesn’t scale
  •          The firm needs specialized compliance
  •          Client collaboration

I’ll stop there, but as you can see, the shape and size of potential problems and tech fires is endless. But finding a solution when these issues arise is simply reactionary problem solving (and not in the political sense of the word). Problem solved, right? Sure, that’s fine, I’m not arguing with that, but would like to pose two points to think about:

  1. What if the compelling events around the firm’s technology decisions were brought to the forefront of the business strategy and viewed as opportunities and distinct advantages to preempt a compelling event? Would that change the priority order of the IT Director’s or CIO’s project list? Sure there will always be fires to put out, but what if your firm shifted from a reactive approach to technology decision making, and into a mindset where technology becomes the productivity enabler, leap frogging the firm ahead of the competition and impressing your clients with an aggressive approach to sustaining a modern practice    
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Technology: The New Tier to Maslow's Hierarchy of Needs

Posted by Nick Salas on Oct 9, 2014 10:53:05 AM

I recently read an article explaining how technology has become so engrained and necessary in our lives, that it is becoming as essential as having breakfast in the morning.  Our society is technologically developing at such a rapid rate, that if we don’t become consumers, we will starve.  In a business sense, the technology we employ becomes such an integral part of our bottom lines that education is imperative to keep processes running.  Maslow’s hierarchy of need suggests that we all have basic needs, and once certain needs are met, we strive for the next level of fulfillment until we reach self-actualization.  At the very bottom of the hierarchy, the most basic needs are listed: shelter, food, water, air.  At the top is the need for all of us to reach our full potential.  In between are safety, belonging, and esteem.  So, where does technology fit into our structure of need?  If we consider that technology is such a basic need that we rely on for survival, it would probably lie somewhere between physiological and safety. 

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Leading Australian Law Firm Cooper Grace Ward Upgrades to NetDocuments for Document and Email Management in the Cloud

Posted by The NetDocuments Team on Oct 8, 2014 9:42:00 AM


The cloud revolution is exploding in the legal industry. Firms of all sizes are switching to specialized cloud vendors for critical applications that require high availability with anytime, anywhere access. This is a global trend, and one country where we're seeing incredible growth is Australia. Today ZDNet posted an article about the AU government "forcing itself into the cloud", and changing it's policy to further adopt and embrace cloud solutions. You can see their updated cloud policy document right here.

We're thrilled to announce another leading AU firm, Cooper Grace Ward, has switched their document and email management from iManage to NetDocuments cloud-based service for increased security, mobility, and the need to have a modern document management and collaboration platform.

Press Release - Salt Lake City, UT - October 8, 2014

Cooper Grace Ward, one of Brisbane’s largest independent law firms, has chosen NetDocuments to replace their existing on-premise document management solution with the help of Feynbrook, one of NetDocuments certified channel partners servicing the Australian market. NetDocuments’ leading cloud-based service allows for the high level of security, collaboration, and search capabilities that Cooper Grace Ward requires as they continue to heavily invest in their technology processes firm-wide.

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NetDocuments Hits the Road with ILTA Roadshows and Regional Events

Posted by The NetDocuments Team on Oct 6, 2014 5:06:00 PM

We hope you can join us for one of our several upcoming regional roadshows where Alvin Tedjamulia, NetDocuments' CTO, will highlight how it’s possible to achieve high usability, mobility, and personal productivity with a firm-wide solution that is secure and compliant. Events are free and lunch is on us!

Check out the schedule at: DC and Richmond details coming soon!

Want to see or host a NetDocuments event in your city? Fill out the form on the link above and let’s get the ball rolling.

Can't make a roadshow? Let's schedule a one on one live session to learn more about what we're up to. 

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Security Q&A with Alvin Tedjamulia,

Posted by The NetDocuments Team on Oct 3, 2014 1:38:00 PM

As the CTO ad founding partner of both SoftSolutions and NetDocuments, Alvin Tedjamulia has vast experience and insight on how to architect a document management service that delivers world-class security and compliance to thousands of firms around the globe.

We caught up with him and asked a few questions about what sets NetDocuments security and compliance apart from the crowd, and why the NetDocuments SaaS service is really shaking up the traditional, on-premise DMS space.

A write-up of this quick Q&A can be found HERE.

Have a great weekend!

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Where Were You 15 Years Ago?

Posted by Nick Salas on Oct 2, 2014 12:02:00 PM


Here at NetDocuments, we were opening our doors, introducing the industry to a revolutionary approach to enterprise content management. We are excited to celebrate our 15th birthday as the first cloud-based document management system designed for legal. Regardless of where you were at the time, you’re likely to recall some of the more memorable events of that year. Here, we take a trip back in time 15 years ago to see what was happening around the world in 1999:

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The Era of Personal Productivity

Posted by @marriottmurdock on Sep 29, 2014 12:04:00 PM

Is your firm providing approved tools and software for you people to remain productive, mobile, and secure all at the same time? If so, do they like them? Better yet, do they use them?

Every year NetDocuments holds a CIO Forum with some of our customer firms. We do this to get feedback on how to ultimately improve the document management service we’ve been providing for 15 years. It’s always interesting to look back and reflect on the issues our customer firms were facing just a few years ago.

One year (several years ago) I distinctly remember a very intelligent CIO state “There is no way we’ll embrace iPads for anything that’s related to the firm’s work product”. We all know how that turned out.

It was probably the next year that we then began hearing things like, “Help, devices are coming at us from all angles and people are putting content on them! We’re having major leakage, and documents are being stored outside our system”. Looking back, it truly is amazing to notice the velocity of tech-change at our customer firms.

For decades one of the many technology goals at a law firm is to have standardized tools and processes to create an environment that is productive, secure, and scalable. The problem has been that many of the traditional, enterprise-grade systems, are simply not aligned with what many would consider user-friendly or productive tools. The firm-sanctioned technology was actually getting in the way of getting work done. Document Management Systems (DMS) have been major offenders of this – poor interfaces, incompetent searching, complex mobile access, few collaboration tools, and the list goes on.

I recently read a comment by a CIO at a prominent firm say “document management is dead”.

While a bit overdramatic, this individual’s point was that we’re moving out of the era of archaic, bulky, complex tools mandated by IT. The age we now find ourselves in is focused on personal productivity. The era that gives the individual exactly what they need, when they need it, and all in the name of productivity, ease of use, convenience, client service, even individual sanity and happiness. ...

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Cloud-Based Document Management for the Modern Practice

... and other technology insights

For over a decade NetDocuments has provided firms of all sizes the leading document and email management service. We've learned a lot over the years and hope to share some of the market and technology insights with you right here.

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