Great to have Keith Schneider join NetDocuments as a Senior Account Manager based in Charlotte, North Carolina.
Many in the legal community know Keith as the Product Champion for NetDocuments the past three years. It’s nice to have him wear the “ND Hat” as a full time employee. Keith worked for LexisNexis for over 22 years as a client manager and product champion responsible for working with legal, government and national accounting customers to understand their information needs, business objectives and the firm’s IT strategy. Keith was instrumental in forming the LexisNexis strategic alliance with NetDocuments in 2006 and, as product champion, directed the sales and marketing efforts within LexisNexis for NetDocuments.
Keith attended the University of Toledo earning a BS in Marketing Management. Before joining LexisNexis, Keith spent three and a half years working with a military educational lobbying firm in Washington DC as a special project manager. Prior to attending college Keith spent three years duty active in the US Army as a Military Police Investigator and General’s aide.
“NetDocuments is pleased to have Keith join our team,” said Ken Duncan, CEO of NetDocuments. “Having led the sales efforts at LexisNexis the past three years, he is already off and running. Keith has a solid knowledge of the NetDocuments Service and has the vision of the tremendous values that SaaS brings to law firms and businesses of all sizes.”
Our firm is a new NetDocs customer, and I’ve had an opportunity to work with Keith over the past 4 months. Keith is highly proficient with the technology, which is unusual for someone on the sales side of a business. More importantly, he takes customer service to a level I have not experienced with any law firm vendor.