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In the September/October 2011issue of The Pennsylvania Lawyer, published by the Pennsylvania Bar Association, practicing attorney and technology consultant, Shannon Brown, provides a very thoughtful and informative primer on the “why’s and wherefores” of cloud computing. His article offers some important background for attorneys attempting to understand the “alphabet soup” of current cloud computing terminology.
He also outlines why it is important for attorneys to understand some of the risks associated with cloud computing, and how to mitigate those risks to insure compliance with various judicial opinions on the topic. Specifically, he cites Ethics Informal Opinion (2010-060, 1/10/2011) of the PA Bar Association’s Committee on Legal Ethics and Professional Responsibility, which states that attorneys may ethically allow client confidential material to be stored ‘in the cloud’ “… provided the attorney makes reasonable efforts to assure that the material is confidential.”
As Brown states, any attorney contemplating a cloud-based storage solution will need to understand what constitutes “reasonable efforts” regarding the confidentiality of data stored. To help with this determination, the author suggests three areas for attorneys to probe carefully before committing to the cloud. They are:
- Data encryption practices adopted by the vendor
- Awareness of the physical storage location of the data itself
- Procedures for disaster recovery of data made available by the vendor
NetDocuments appears to do rather well in all three of these crucial categories.
All documents sent to and from NetDocuments use secure SSL protocols with 128 bit encryption keys, and all documents stored on the NetDocuments servers are fully encrypted. Multiple additional technical and procedural safeguards are in place to insure that your documents are available only to you and to those with whom you choose to share them.
NetDocuments servers are located exclusively in the U.S. for U.S. firms, as well as two redundant datacenters in the UK. All data becomes replicated between the two secure hosting centers, insuring continuity of access. In the event of a disaster at one site, access to the replicated site is instantaneous and transparent to the user. You can read the details for yourself in the NetDocuments Technical Overview.
So, all of you Pennsylvania lawyers out there, rest easy knowing that NetDocuments fully complies with the standards as currently defined by your Committee on Legal Ethics and Professional Responsibility, and as further explicated by a practicing attorney who is also a knowledgeable technology professional.
The cloud can indeed be a dangerous place. Perform your due diligence accordingly.
Post written by Jack Schaller of Eastern Legal Systems (ELS). ELS is one of NetDocuments valued Business Services Partners. Jack is a partner and Director of Client Development and operates out of the firm’s Blue Bell, PA office.
Eastern Legal Systems LLC is a regional technology consulting firm specializing in legal billing and accounting, practice management, document management, and network optimization for small to mid-size law firms. Spanning the “Metroliner Corridor” of the Eastern United States seaboard, Eastern Legal Systems serves clients in New York, New Jersey, Pennsylvania, and Washington, D.C. from offices in those four locations.
Our mission is to add value to each project we initiate for our law firm clients, through our combination of extensive software and training experience, our deep knowledge of the products we support, and our solid legal industry background.
October 5th, 2011
Tags: Attorney, Cloud Computing, Content Management, document management, law firm, Legal Administrators, Legal SaaS, legal technology, LegalTech, Security, Technology|
Category: business continuity, Cloud Computing, Compliance, document management, Ethics, legal, Legal Ethics, legal technology, SaaS, Technology
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In the past year, NetDocuments’ Partner Program has exploded from a small group of consulting firms to a global network of over 90 Partners worldwide.
Our Partners range in size from single consultants, offering a best-of-breed document management solution, to full-scale firms with multiple offices and hundreds of employees offering the end to end solution of selling, consulting, implementing and deploying the service.
So whether it’s a simple lead referral, or the complete solution, the Program has proven effective for driving two-way business via value-adding consulting firms.
Here is what some of our partners have had to say:
“We are very excited to add the NetDocuments Document Management in the cloud solution to our product offering base. The benefits of a feature rich document management, available anywhere, anytime, combined with built-in business continuity services and backup will be of great benefit to many of our law firm clients.” - Steven J. Best, Esq., Partner, Affinity Consulting Group LLC
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“This past year we’ve seen increased interest and demand for Cloud-based systems solutions from both small and large companies. NetDocuments has been offering online document management for over a decade and we are excited to see that the market for this and other Cloud-based services has matured. Many companies have plans to migrate existing systems to this feature rich platform. In the document management space, NetDocuments is the only competition for traditional systems. We expect our certified status will be win-win-win for our clients, NetDocuments and TechZen.” – Ed Arovas, President & CTO, TechZen
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“The move to the cloud many times means limiting your functionality. Not so with NetDocuments; this is why our team of experts at 7 Second System chose to partner with them.” – Kelly Jones, Co-Founder, 7 Second System, Inc.
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“Knowledge Partners had been looking for a solution for small to medium sized organisations where a great ROI still applies to a smaller number of uses. The NetDocuments ECM solution delivered as a SaaS (Software as as Service) or Cloud model fits this market requirement perfectly. Not only does NetDocuments have all features you would expect from an ECM, the lower total cost of ownership (TOC) makes it a compelling business proposition! Practically any organisation large or small looking to better manage, store, organise and share its electronic content can do so more cost effectively now than any time in the past.
Knowledge Partners has found dealing with NetDocuments to be easy, professional and helpful. Other vendors would do well if they managed to reach the standards delivered by NetDocuments. Knowledge Partners is excited about delivering NetDocuments to the Australian market with a strengthening sales pipeline.” – Carl Lindemann, CEO, Knowledge Partners
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“Eastern Legal Systems believes that the large-scale deployment of broadband internet access in smaller law firms we are seeing today will, over time, introduce fundamental changes in the way information is managed by attorneys. While ‘apps in the cloud’ are slowly starting to gain traction, we believe that “data in the cloud” managed via familiar desktop apps, is a much more viable approach to sharing – and securing -information within a legal practice. NetDocuments is spot-on in embracing this approach with their document management service. Developing a reseller channel from among legal technology consultants should accelerate adoption rates among those smaller law practices most in need of this approach. Eastern Legal Systems is proud to be part of the campaign to deliver this versatile technology to the small law firm.” – Jack Schaller, Director of Sales, Eastern Legal Systems
For more information regarding the partner program, send an an email or a tweet (@MarriottMurdock) to Marriott Murdock, NetDocuments Partner Program Manager.
May 3rd, 2011
Tags: collaboration, Consulting Partner, document management, SaaS|
Category: business continuity, Channel Partner, Cloud Computing, community, Consulting, Professional Services, SaaS
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Quite literally, #ABATECHSHOW is held in the beautiful basement of the Chicago Hilton. I was debating between the words ‘basement’ and ‘bunker’, because of the unique marble architecture surrounding the building – giving quite the bunker-feel at times. While feeling very safe from anything in the outside world, the downside, was a near total disconnection and isolation as my AT&T iPhone continued to read “searching…” for most of the event. I had to connect to the “outside” world so I could participate in the silent conversations happening in the room I was sitting in. Yes, Twitter was ABLAZE the entire show, and in all of the sessions. It created a type of unseen energy and current in the session, as the speaker would say something, it was instantly voted on through Twitter, giving the sentiment of the crowd, or at least those of us online.
Aside from the widespread activity of social media, and the frequent comments about spotty wi-fi, there were some common and important themes in terms of where the legal technology market is headed. The common threads that began to emerge begin to build a valuable picture of where a legal technology vendor, consultant, or firm should focus as they shape their strategy moving forward.
Service Level Agreements (SLAs) and Terms of Service (TOS) – This topic came up in several sessions on cloud computing, as a way for savvy shoppers to differentiate between the good and bad providers of web services – asking critical questions like: Who owns the data? Who has access to the data? Where is the information stored? Is it secure, encrypted and redundant? How about the datacenters? What types of other programs does it play nicely with? How about what happens to the data if you want to leave?
Having a potential provider of web services answer these questions (and more) will take the covers off who may be cutting corners when it comes to security and privacy. SLAs and TOS will also open a potentially dark closet of the freemium model – Catherine Sanders-Reach stated, “If you’re not paying for it, YOU are the product”, highlighting the way consumer-services providers gleam personal info, or use widespread market presence to drive company valuation in the market. Many of these freemium-based companies are backed by venture capital firms which can’t guarantee the company will be around long enough for them to transition those free users to paying customers.
Web-based and Cloud Computing – Even though it was the first year the show had a full Cloud Computing tract, I’d say it was a success. Nearly all sessions we’re full, and based on the show of hands in the room, most attorneys have at least one web-based solution implemented in their firm. The takeaway – The industry is moving away from clunky, on-premise, hardware-intensive solutions.
People are sick of hardware, software, and the expensive upgrades that come with them. The strengths of cloud computing highlighted through the various session related to the plug-and-play aspect of the service, no upfront investment, no maintenance costs, lower internal IT costs, quick time to value, automatic and incremental upgrades, and the list goes on.
Mobility – I know mobility is such an over trodden word lately, but the real challenge and theme of these discussions are around which mobile applications should be adopted to maximize productivity?
And what services will help maintain consistency across devices, platforms, browsers and offices. It was about bringing the love of mobility in our personal lives, into the workplace. The consumerization of technology and IT is pushing the market to increase the level of user-friendliness and integration with business applications in order to drive productivity and ease of use. I loved the visual, as Erik Mazzone said in a session, “you can’t swing a dead cat around this room without hitting at least two dozen iPads”.
So I’m convinced. The ABA TECHSHOW is managed, organized presented and attended by a group of thought-leading, gadget-toting, forward-thinking, legal technologists and was well worth the trip to attend. I look forward to reading all of various blog posts that will undoubtedly come, but you could get a great summary of the show by looking at and following the tweets from…
(Disclaimer: this list does not intend to be comprehensive,… I may have missed some obvious names)
@econwriter5 @rodneydowell @stevenjbest @erikmazzone @bschorr @ethics_Maven @debbiefoster @barronHenley @david_bilinsky @blorish @Pauljunger @recessguy @legaltypist @bburney @trialpad @goclio @ALAeditor @victormedina @themaclawyer @rajuip @colincameron @finisprice @briannaneal @FamilyLLB @Kevinokeefe @TomMighell @macsinlaw @MassLOMAP @matthomann @stephkimbro
Post written by Marriott Murdock, NetDocuments Global Partner Program Manager. Contact him at @MarriottMurdock and let him know what you thought of the show.
April 14th, 2011
Tags: ABA, ABATechshow, Clio, Content Management, document management, Email, iPad, legal technology, RocketMatter|
Category: ABA TechShow, Advologix, Cloud Computing, community, customer service, document management, legal technology, SaaS, Trade Show
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The integration between Nuance PDF Converter Enterprise 7.1 and NetDocuments has just been revamped and I’m here to tell you about it.
Nuance PDF Converter Enterprise 7.1 lets legal firms convert, edit, share, and create PDF files, including the ability to redact, bates stamp, and quickly combine documents of any type with simple drag-and-drop into a single PDF. The NetDocuments connector provides an out-of-the box configuration to display a NetDocuments Save toolbar option. This allows a user to intuitively save a PDF file directly into NetDocuments, then select the desired matter-centric location to store the document. The connector is included in PDF Converter Enterprise 7.1, and works for all NetDocuments users without any additional installation of software or fee.
“We’ve been enjoying Nuance’s PDF Converter for eighteen months now,” said Robert J. Checca, Chief Information Officer at the law firm of Jackson Lewis. “Having a one-click button to easily save a PDF document directly into our NetDocuments document management will greatly increase the productivity of our users. Additionally, not having to install any additional software on the workstation reinforces the value of a cloud-based application such as NetDocuments.”
Learn all the technical details here.
Send us a tweet at @NetDocuments with any questions or to continue the discussion.
Post written by Danny Johnson of the NetDocuments Marketing team.
April 13th, 2011
Tags: Adobe, document management, Nuance, PDF|
Category: business continuity, Cloud Computing, collaboration, customer service, document management, Document Management for Salesforce, SaaS, technical support
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The All New NetDocuments – Rich Functionality. Enhanced Design.
In the spring of 2011, NetDocuments users will get a new user experience. Without sacrificing any of our industry leading functionality and reliability, we have redesigned the user interface to improve navigation and simplify the management of documents in the cloud.
The Makeover Process
This is the most significant update in the 12 years since NetDocuments opened it’s doors and paved the SaaS document management highway. “We pulled together a highly qualified team of experts to enhance the NetDocuments user interface and to address areas that would greatly improve the user experience, while at the same time creating an attractive design that is more pleasurable to use. By using familiar design patterns and a more structured framework, the interface should require less investment in setup and also be easier to gain proficiency,” said VP of Marketing, Leonard Johnson.
[Click the image below to see more screen shots]
Cloud Content Management
To learn more, check out our video and slideshow full of screenshots. These contain all the information you need to quench your desire to know everything there is about the new design. We’d love to hear your feedback and questions regarding the user experience of NetDocuments on Twitter at @netdocuments. You can also drop an email to sales@netdocuments.com
Post written by Danny Johnson of the NetDocuments Marketing Team. He can be reached on Twitter at @dannymjohnson.
November 23rd, 2010
Tags: Cloud Computing, Content Management, document management, legal technology, NetDocuments, SaaS, SaaS Document Management, User Interface|
Category: Cloud Computing, collaboration, customer service, document management, Financial Services Technology, legal technology, SaaS, Salesforce.com, Technology
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Earlier we posted part I of this two part Q&A with legal technology veteran Tom Lee where we discussed the history and future of document management and he ended byjoking that I was giving him too many difficult questions. So in part II I lightened things up a bit but still managed to slip in some tough questions.
Q: OK Tom, a bit of light relief now, what Football Team do you support?
Tom: CHELSEA FC – I have been a Chelsea fan since I was eight years old.
My Grandfather, Father and several of my uncles were regulars to Upton Park to watch home matches at West Ham United. This was in the heady days of Geoff Hurst, Johnny Sissons, Martin Peters and of course, the great Bobby Moore. Come to think of it, almost everyone in my family supported West Ham United as most lived within walking distance of the ground.
The first game I remember seeing was West Ham v Burnley which I didn’t like very much. However, the second was West Ham v Chelsea and right there, the bug bit! I was never a regular supporter i.e. watch every game, I was more a follower because at 3.00pm every Saturday I was playing also.
Believe it or not, I still play a bit for Marbella Vets and I am quite proud to say, I am still one of their younger players. Although, these days it takes me about fifteen minutes to warm up, I play for around twenty minutes, my knees give way, and it’s straight to the shower!
Q: How have UK firms reacted to the idea of SaaS and cloud computing?
Tom: If you had asked me that question just eighteen months ago my answer would have been radically different. However, with the advent of BT’s 21CN backbone giving far greater bandwidth and QoS to business this undoubtedly has increased the uptake of software being provided to the desktop as a service.
I think that UK firms are beginning to adopt the SaaS model for a number of very good reasons. Firstly, over the past year or so, we have witnessed smaller companies from a plethora of industries embrace the cloud model. Indeed, we have quite a number of clients that are totally in the cloud i.e. they don’t even have a Network Server! All software is delivered as a service from within the cloud. I can also include my company, Quintec International where we run our CRM, Accounting, Document Management, Email, Telephony and Time Recording software, all in the cloud!
More recently, the adoption of SaaS for larger companies has been quite phenomenal compared with just a year ago when the take-up could only be described as sluggish! I can honestly say that I have only witnessed one such radical transformation in I.T. which compares with the move towards SaaS. This was back in the 1978/9 when almost every company moved away from the Mainframe environment onto semi intelligent distributive processing by adopting the WANG range of mini computers, among others! I think we are witnessing a similar event here – it’s a mass migration, and just like the events of the late seventies, definitely one for the history books!
Of course, people out there would expect me to say that Cloud is the best thing since sliced bread, as I am in the business of providing Cloud based services and software! OK, my comments may drum up a little business but I don’t think so! This is far more reaching than that, I don’t know of a single I.T. Director or Head of I.T. who is not planning to a move to the cloud in some way shape or form over the next year!
I can still see large companies maintaining some of their legacy back-office systems such as accounting, practice management and you could throw Human Resources into that for the next few years but for front-end processing where your users have to work in a multitude of environments, there use of CRM, document management, document production & manipulation these seem to be moving faster than I had anticipated.
I have to add at this juncture that there is a vast reduction in the cost of ownership for SaaS adopters. We have recently carried out analysis at several large companies where we halved the cost of ownership over conventional software. These savings are further reduced when you include the cost of both Disaster Recovery and Online Backup; the additional savings in this area are considerable!
Q: If you were to start a law firm today, what technology would you start with?
Tom: Put simply, I would never start a law firm! Far too complicated for me!
We started our company with the idea that we will never own a Network server. Quintec International is now totally in the cloud and I wouldn’t have it any other way. I must confess the day we moved into our new offices a little over a year ago I was still a little skeptical because I had used client/server technology for so long and had relied on it, I was comfortable!
After one year, I can say that I have had no down-time whatsoever and the services delivered over the internet are fast, intuitive, and I can work from anywhere in the world, and believe me, I have found myself in some rather unusual places. I even work from my place in Spain way up in the mountains where the internet service is notoriously bad. I also work on my documents on the train up to London on my iPhone so I don’t have to lug a heavy laptop around town.
Besides, if our guys are recommending our software products to clients surely they need to be using it themselves… don’t they?
So my answer to your question, if I were to start a law firm what technology would I use? I would have to say Software as a Service delivered from the Cloud.
Danny: I’d like to thank Tom for the insightful and excellent discussion.
Post written by Danny Johnson of the NetDocuments marketing department. If you’d like to be featured in a NetDocuments Q&A, send a tweet to @NetDocuments or an email to djohnson@netdocuments.com.
October 14th, 2010
Tags: cloud, Cloud Computing, cloudsourcing, document management, England, grandkids, Microsoft|
Category: Cloud Computing, collaboration, document management, Email Management, legal technology, SaaS, Salesforce.com, Technology
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This week in our ongoing Q&A series, we are joined by Tom Lee of Quintec International. Quintec is a leading cloud based technology company based in the UK that is aimed primarily at the Legal, Insurance and Finance markets.
Q: First off Tom, tell our readers a bit about you and your company?
Tom: Great. I have been in I.T. for over 33 years and have witnessed many changes in technology from the early Mainframes to Super- Mini’s, Client/Server and now to the Cloud! At Quintec, we provide our clients with business advice, consultancy, software, training and technical support. These services are delivered by an experienced team of consultants, a rapid support team and a plethora of technical guys who never seem to stop working! I wished I had their energy!
Q: And I’m sure they wish they had your experience. After 33 years I bet you’ve seen some interesting things in I.T. Tell me the scariest moment of your career?
Tom: That’s easy, because I still have nightmares about it!
My first job in I.T. was way back in the mid-seventies and I worked in a large Computer Operations department as a Trainee Computer Operator. This was when computer rooms were as big as football pitches and I remember this one was vast with bank after bank of disk drives, seven gigantic line printers with bursters & collators attached, card readers, and these new whizzy things called diskette drives with floppy diskettes that were 8inches wide!
I had only been working for the company a matter of weeks. There were four of us on shift one night and stupidly we decided to play football just to pass the time with a ball ingeniously crafted from paper and Sellotape. Sounds silly doesn’t it, but back then it really helped pass the time through the night while all the batch processing was going on.
Well, this one night I was in goal and I threw the ball out to a colleague a little too hard I guess. The ball hit a wall, bounced over a wall divider and somehow hit the main power supply lever! The whole room plunged into darkness and all four IBM Mainframes powered down simultaneously! Obviously this could not happen nowadays but back then, believe me IT DID!
Needless to say, this caused utter chaos and the following morning over one thousand users couldn’t logon to their terminals until about 11.30am because of me. I don’t think I have ever felt as guilty before or since! The culprit was never found and the story rarely discussed until just five years ago at a company reunion when my old boss who had recently retired, finally found out ‘from a so-called friend’ that it was me! He said that if he had of found out who was responsible he had orders to sack them on the spot!
Well what doesn’t get us fired, only makes us stronger right?
Q: I hear some people in the UK call you the “Granddaddy of document management.” How did you get this name?
Tom: It first started in a pub in London when I was relaxing with a few friends one evening after work. A few that were present that night were I.T. Directors of law firms who were messing around as one does after a few beers, and it just was something that was said in jest, I think! Then, with a couple of snippets that have been published in the press over the years, it just stuck! I guess part of it is that I’m just getting old and also that I have been involved in the release and distribution of each of the main document management systems during the past twenty years, namely SoftSolutions, DOCS Open and iManage.
In my opinion, the real granddaddies of document management are the “old boys” from the SoftSolutions outfit who released the first ever enterprise-wide DMS way back in the late 1980’s. They were the real inventors and pioneers who first spotted a gap in the market.
Incidentally Dan, you work for these guys! You should feel very proud to be working for a company of such pedigree with a long history, and with people of such repute.
In my private life I am still not a granddad yet, but I don’t think it’s going to be much longer!
Q: Well that is a great segway into my next questions. How has document management technology changed over the past 10-20 years?
Tom: WOW Dan! Give me some easy questions like what’s my favorite football team and stuff! At my age I can’t remember some of the things that happened last week let alone over the past 20 years!
Well, if you are asking me to go back that long, my view is that it was all about storing, searching and retrieving documents back then, and in my opinion, to a large extent it’s still the same today.
Back then, law firms and other document centric organizations were busy migrating away from their old DP/WP mini computers and onto the new client/server technology. This all seemed great at the time but many didn’t realize that built into the very fabric of the WP software on these super-mini computers was a primitive form of document management. Although there is no resemblance to what is available today, this held very basic profile information for each document and secretaries and typists alike had learned to rely on this as they could easily identify and retrieve documents.
Once on client/server architecture, companies found that this basic document management was lost and saving documents into folders, sub folder and sub-sub-sub folders (this always confused me) was sometimes a disaster as many versions of a document could exist so retrieving the required documents could be somewhat time-consuming and the process very confusing. I think you could use the metaphor, three steps forward and one step back, in this case. Perhaps, Microsoft and WordPerfect, the two main protagonists at the time should have included a document management option within their word processors for singleware applications. It’s a good job for me they didn’t!
Anyhow, this left the door wide open for the pioneers of this technology. Two such document management systems were released to answer to the problem. The first was SoftSolutions, in its early years quickly became the dominant player. A short time after followed the PC DOCS offering known as DOCS Open, which is better known nowadays as Open Text DM5. I believe some firms are still using a hybrid of this product to this very day.
SoftSolutions were bought out in 1994 by WordPerfect and then in quick succession by the Novell Corporation, and their DM software incorporated into their Novell GroupWise offering, I guess the rest has been written into the history books!!!
Both products were ground breaking in their day, the first being built upon the proprietary but very fast ‘FLAME’ database whilst DOCS Open did just what it said on the tin, it was ‘Open’, and could run on most of the SQL databases of the day, namely Microsoft’s SQL, SYBASE and ORACLE!
Over the years Microsoft has threatened from time-to-time to include some form of document management capability to control and manage their singleware applications such as Word, Excel, PowerPoint etc., but none of these ever came to fruition!
These day’s firms need to be quite sophisticated, they need the ability to liaise and collaborate with their clients and colleagues, to store records as well as emails in the same repository and more recently be able to store certain telephone conversations when the need arises.
Sometimes, I think that certain DM suppliers have forgotten the first rule of DM and that is to speedily search and retrieve documents! To me, it’s still the most important function provided by a DM! For example, I recently was in at a customer site and she showed me a ‘simple search’ using an industry leading DM system across 1,800 users and 40 offices worldwide! To be honest, I could have easily made a cup of coffee in the time the search results were returned! Surely, this is a drastic waste of time and resources!
Thanks Tom! That’s incredible insight and discussion.
This was just a portion of my very insightful interview with Tom Lee so check back on Thursday as part II of this Q&A will be posted.
Post written by Danny Johnson of the NetDocuments marketing department. If you’d like to be featured in a NetDocuments Q&A, send a tweet to @NetDocuments or an email to djohnson@netdocuments.com.
October 12th, 2010
Tags: Cloud Computing, document management, England, grandpa, legal technology, LegalTech, Quintec, SaaS, Technology|
Category: business continuity, Cloud Computing, collaboration, document, document management, Financial Services Technology, legal technology, SaaS
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Are you in the cloud?
Whether you answered yes or no, the gateway to the secure cloud just became wider and easier to navigate with the help of a new website aptly titled, AreYouInTheCloud.com.
The website contains a lot of life changing content but the most important feature of the site may be the fully customizable cloud TCO calculator. Intrigued? Let me show you how it works…
1. Calculate
Once you step onto the cloud (enter the site) and scroll down to the TCO calculator, all you have to do is enter the total number of employees in your organization, as well as total number of offices, click calculate and let it do its thing.
2. Analyze
After you hit calculate, a comparison of the total cost of ownership between a web based cloud DMS vs. an on premise document management system will magically appear. I realize that you may be wondering, “how does it know what my legacy content management system costs?” I would like to say that the TCO calculator is omniscient but surprisingly it is not. The numbers for the ”On Premise DMS” are based on the costs of large legacy SQL systems like iManage, but we understand that not all DMS solutions were created equal. For that reason, the TCO allows you to customize these numbers to get a more representative comparison. We’ll go over that in step 3.
*The NetDocuments price is based on our Professional Plus Service, which includes all of our features and is our most expensive package.
3. Customize
Step three begins by reverting your eyes to step 2. You will notice in figure 2 the blue “customize” button, once you hit this button, you will be able to customize the data to compare NetDocuments with any other on premise system that exists in the universe.
4. Decide
At this point, the TCO has done its job and the next step depends on you. But don’t worry, their is an entire team of sales people at NetDocuments ready and willing to help as you move beyond the lower TCO and learn about the other inherent benefits of a SaaS document management system. Send an email to sales@netdocuments.com or contact us on Twitter at @NetDocuments to learn more.
October 1st, 2010
Tags: document management, iManage, lawsuit, legal technology, Rihanna, SaaS, total cost of ownership|
Category: business continuity, Cloud Computing, collaboration, document management, legal technology, SaaS, Technology
No Comments »
The NetDocuments legal team is excited about their trip to Los Angeles in June for LegalTech West Coast, which will take place at the Los Angeles Convention Center on June 23rd and 24th.
During the show, the legal team, consisting of Matt Duncan, Keith Schneider and Kirsten Walker, will be hanging out at booth #325 and will be talking SaaS, cloud computing, document management and legal technology all week. Commenting about the event, Matt Duncan said, ”LegalTech West Coast 2010 represents a great opportunity for us to meet with many of our existing law firm customers in the region, as well as connect with other firms that are growing increasingly interested in cloud computing and SaaS.”
What is LegalTech West Coast
The good people at ALM who organize all the LegalTech shows said, talking about LegalTech West Coast 2010, “LegalTech [West Coast] provides an in-depth look at what the technological world has in store for you and your practice AND offers an expansive exhibit floor with the most extensive gathering of innovative products designed to meet your current and future technology needs.”
The organizers did a fantastic job earlier this year at LegalTech New York and we are expecting the same quality of show in LA. Innovative business columnist for the LA Times David Lazarus and legal expert Erich Andersen of Microsoft will be the keynote speakers at the event. Other sessions we are looking forward to are the Cloud Computing and Advanced Sharing Technologies on June 24th, as well as the Legal Technology and Cost Management track that is also on the 24th.
Social Media
The social media buzz surrounding the show is sure to grow as we approach June 23rd. The Twitter #hashtag for the show is #LTWC and to see a list of attendees using Twitter, check out the LegalTech West Coast Twitter List. Also, for those not attending, be sure to follow the list and hashtag during the conference to stay current on what’s happening.
Post authored by Danny Johnson of the Netdocuments sales and marketing team.
May 14th, 2010
Tags: Content Management, document management, Dodgers, Event, Lakers, legal technology, LegalTech, SaaS, Trade Show, twitter|
Category: Cloud Computing, collaboration, legal, legal technology, Trade Show
No Comments »
Orem, Utah (February 2, 2010) — NetDocuments, the leading Software-as-a-Service (SaaS) document, email and records management service provider announced today that Kirsten Walker has joined NetDocuments as a Senior Account Manager based in Washington D.C.
With over 16 years of experience in the legal market, Kirsten has most recently been employed as an AccountExecutive for Autonomy iManage (Interwoven) covering the Mid Atlantic region and responsible for the sales and management of over 100 customers. She has consistently been a top producer and was ranked 2nd among worldwide Autonomy sales representatives in 2008.
Prior to Autonomy, Kirsten worked for IBM and Hummingbird, in addition to beginning her career as a Litigation and Legal Assistant for two prestigious D.C. law firms.
“NetDocuments is pleased to have Kirsten join our growing team,” said Ken Duncan, CEO of NetDocuments. “She further strengthens our presence in the Mid Atlantic area where we have enjoyed tremendous success. But more importantly, Kirsten brings to our company a rich experience in document management that will allow her to hit the ground running as she transitions from selling legacy software to the latest, state-of-the-art SaaS technology and cloud computing.”
About NetDocuments
NetDocuments is leading the industry trend for on-demand document management and collaboration services. Organizations of all sizes can save tens to hundreds of thousands of dollars by eliminating the hardware, system and client software, and ongoing administration of a legacy client-server technology model. With the NetDocuments patented service simply “turned on,” business professionals can immediately begin storing, managing and sharing documents throughout the world and on any Internet-connected service device. Founded in 1998 and based in Orem, Utah, NetDocuments has 90,000 users in over 144 countries. For more information about the company and management, go towww.netdocuments.com.
February 11th, 2010
Tags: Atlanta, document management, Employee, SaaS|
Category: business continuity, Cloud Computing, community, customer service, SaaS
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