ONLINE COMMUNITY



The Most Popular Document Management Service for Salesforce

Thousands of lawyers, accountants, financial advisors and more use NetDocuments everyday to securely manage and share their content from the cloud. Salesforce CRM users are another fast growing constituency among NetDocuments users.

In fact, NetDocuments is the most popular all-time document management system among Salesforce users.

Since 2006, when NetDocuments first released its AppExchange integration, the rich customizable platform of Salesforce and NetDocuments has allowed the applications to be tightly integrated for all types of customers, including enterprise-level organizations such as Extra Space® Storage, as well as hundreds of financial service advisory, consulting and legal firms.

After four and half years, Salesforce’s AppExchange currently lists NetDocuments in its rankings:

  • #1 Most Popular – (All-Time), paid document or content management, (4th overall when including free apps. All of which are feature add-ons and not true document mgmt).
  • 2nd Highest-Rated App for document or content management service (2nd to a fax- only service).

Check out our AppExchange listing  to read the comments and ratings by typical customers, such as the customer who stated, “[NetDocuments] provides our organization with the capabilities we need, with the security we require, at a price we are able to afford.”

Another customer commented on AppExchange that “I was looking for a SaaS service that would integrate with Salesforce. NetDocs was the only one I could find that would work properly for our needs. It’s also HIPAA compliant.”

Send us a tweet at @NetDocuments or email us if you have any further questions.

Post written by @DannymJohnson of the NetDocuments marketing team

 




Stevie Wonder, Bill Clinton, and Will.I.Am, – Heroku, Chatter, and Database.com – Dreamforce 2010 was Off the Hook

Standing with a fist raised in the air, chanting “Bernard come back, Bernard come back”, I felt as though I was in a positive mental attitude, MLM event, getting geared up for yet another year of break-neck sales.

But no, thank goodness…I was one of the 30,000 attendees at Salesforce.com’s Dreamforce event in San Francisco participating in a Marc Benioff marketing stunt to combat Microsoft Dynamics guerilla marketing tactics with their “I Didn’t Get Forced” campaign.

Fueled by an army of Segways buzzing around all three buildings of the Moscone Center in downtown San Francisco, Microsoft attempted to slow the flow of energy surrounding Salesforce.com … It didn’t work.

Why so much chatter?

The four-day event was exciting and memorable. With two new clouds being released, the acquisition of Heroku, and soon to be released chatter.com and Database cloud, the place was rocking. However, I’m not sure if the hype around the new announcements will live up to expectations as their value add remains questionable.

Salesforce continues to expand their breadth, continuing their all-encompassing adventure into diverse markets and peripheral industries of the CRM world and beyond; including the omnipotent public social media space with Chatter.com.

NetDocuments Dreamforce Salesforce


The Cloud Team

Amidst the flurry of activity, I was able to connect with several of NetDocuments’ Partners, Potential Partners, Customers, and advocates, including Mary Ferguson, the CEO of Concenter ServicesXLR8 CRM.

“We are already fully committed to the rocket ship known as Cloud computing, and Dreamforce ’10 has proven just how powerful and valuable the Salesforce community can be.  We came away with many ideas on how to provide even better products and services to our Financial Advisor clients … plus we may have initiated potential partner relationships that might someday be as strong as our partnership with NetDocuments!” – Mary Fegurson

I also connected with Deepa Patel of Halak Consulting who stated, “This was my first Dreamforce and I enjoyed every minute. The sessions were fantastic and I learned a lot of little tid bits that I would not have otherwise. It was great networking with other Salesforce users and partners. The fourteen thousand people at the keynote session was amazing – this shows the direction Salesforce is heading into with future innovative technology platforms. I will attend the next Dreamforce for sure.”

Halak Consulting and Concenter Services were two of our many visits with NetDocuments’ Partners and Customers, so we need to give a special shout out for the mentions, meetings, and overall good time, to Kai and Melissa of SilverlineCRM, Karen Frigon of Taylor Frigon Capital Management, Sujung of MK Partners, Jordan of NADROJ Consulting, Raymond and Kevin of Charles-Schwab, John and Fritze of Healthios, Jake of Brand Tactics, Paul of AdvologixPM, Brad of BCE Technology, and Michelle and Vera of DocuSign… Thanks for making it a great show, and we can’t wait to see you next year at #DF11!

My #DF10 recap

Day 1 – Kicked off with the Partner Keynote, announcing ISV Force for partners, expanding the feature set for native and OEM applications on the force.com platform.  With over 1,000 apps now listed on the AppExchange, it was a packed room to say the least.

Day 2 – The opening keynote with CEO, Mark Benioff, highlighted five, yes five, mobile devices emerging from the pinstriped suit Benioff was wearing.  Will.I.Am shared his thoughts on collaboration and cloud computing, giving a fresh perspective, and highlighted the gap of the tech and music space!  Stevie Wonder spiced up the night with the Global Gala, and everyone got their groove on.

Day 3 – The days are beginning to blur at this point, but day three highlighted the UCSF and the $100 million dollar donation Benioff and his wife are giving to build a new children’s hospital in San Francisco.  This was accentuated by the various onsite philanthropic events and projects, which allowed partners, attendees, and customers to participate in the 1 – 1 – 1 initiative so famously started by the Salesforce.com Foundation.   And although former President Bill Clinton was 1-hour late, Stevie Wonder was interviewed, giving a peek into his life, philosophy and struggles he’s overcome.

Day 4 – Blisters, dry mouth, and nausea from street dogs, I was ready to wrap it up.  I enjoyed one last walk through the Cloud Expo before they officially shut the doors, time to wrap it up until #DF11.

Post written by Marriott Murdock, head of Partner Development at NetDocuments




Top 9 Blog Posts of 2009

Post authored by Danny Johnson of the NetDocuments Sales and Marketing Team

It is hard to believe that 2009 is coming to a close. It was a great year at NetDocuments and one that saw much change and excitement. As we look forward to 2010, we appreciate all of our customers and anticipate another wonderful year.

Over the year, this blog attempted to cover what went on at the company, and although it did not capture everything, much of it was documented here. So to end the year, we’ve put together the nine most popular blog posts of 2009.

1. Ride a Wave Within NetDocuments: NetDocuments announces real time collaboration with a Google Wave integration.

2. Dreamforce Offers Glimpse into Future of SaaS and Social Media: How SaaS and Social Media are shaping, and will shape business communication.

3. Anticipating Legal Tech New York: Anticipating highlights for the LegalTech New York 2010 legal technology show.

4. NetDocuments Customer Appreciation : The two customer appreciation videos that were originally shown at our Ilta 09 customer appreciation luncheon.

5. NetDocuments #Ilta09 Twitter Contest: Announcement of the NetDocuments Twitter contest at Ilta 09.

6. NDConnect is Launched: NDConnect user community is launched with a Marketplace, Idea Bank, and Channel Partner page.

7. Document Management for Law Firms : Best document management practices for law firms.

8. A Look at the History of SaaS : How SaaS, as we know it, came to be.

9. Innovations in Document Management: 8 things that changed the history of document management.




Dreamforce Offers Glimpse Into the Future of SaaS and Social Media

Post authored by Marc Duncan of the NetDocuments Sales Team

It was a cloudy day in San Francsisco

It was a cloudy day in San Francsisco

Wow, what a week and what a show.  I have just returned from the Dreamoforce 09 show in San Francisco and had an amazing experience.  As a member of the NetDocuments sales team I spend a lot of time “selling” the idea of SaaS, cloud computing, etc.  During this day to day routine, it is easy to wonder: is this idea really catching on?  On Wednesday morning during the keynote address I was assured that yes…SaaS and Cloud computing are here to stay.

I was in the main exhibition hall surrounded by thousands of other enthusiast like myself waiting to hear from Marc Benioff, the CEO of Salesforce.com.  The excitement and energy in the room was unprecedented.  Not only has the idea of SaaS caught on, but people are excited about the potential that SaaS and cloud computing bring to every company in every market.

One thing that really struck me was the progressive thinking of Salesforce.com.  They already consider SaaS and cloud computing the great idea of the “90’s & 2000’s.”  And they are now looking forward to the next decade and developing ways to integrate social networking into the daily workings of the business enterprise.  My eyes were opened when Marc Benioff said, “I know more about strangers then I do my own company.”  Why is it that we all know everything about our friends and very little about our co-workers?  How can we know what everybody thinks of the latest movie, but have no idea what our associates think of the latest proposal?  The reason is that social networking sites like Facebook and Twitter have passed the business world when it comes to efficiency and real-time knowledge.  The answer?  I believe the next decade will ultimately decide, but Salesforce took a huge step forward by introducing “Chatter.”

Chatter is the “Facebook for the enterprise” and allows users of Salesforce to post status updates, look at real time Twitter feeds, etc.  Just imagine if you could know the daily buzz of your company just like you do your inner circle of friends?  Imagine status postings like, “just had a great meeting with my number one client,” or “looking for ways to close this deal and need ideas.”  By integrating the efficiency and intuitiveness of social networking into the technology that runs our businesses the possibilities are endless.

Cloud computing and SaaS are here to stay.  My advice: Commit to this type of technology so that you can begin to take advantage of the new and limitless possibilities it brings.




A Google Wave Q&A

The Google Wave preview has been out for a little while now and a few of our employees have been testing it out. We talked to Danny Johnson of the Sales and Marketing team to see his initial thoughts about Google Wave.

Q: I know a lot of people covet invites to the Google Wave preview, how did you get on to Wave?

Danny Johnson getting ready to ride a wave

Danny Johnson getting ready to ride a wave

A: I applied to get a Wave invite from Google but I wasn’t on their initial list of guests; however, I knew that everyone that got invited received a limited number of invites to give to others so I did the logical thing and got on Twitter looking for one.  I did a search and found a Twitter user named @madmikeuk who was offering invites. I sent him a quick tweet and he in turn, invited me to wave.

Q: What were your initial thoughts when you started waving?

A: At first I didn’t know anyone else on Wave so I searched “with:public” for public waves and saw a wave for people from Utah and one for lawyers, so I joined those. My first thoughts were that it was pretty slow, and I guess a lot of people have noticed that and Google has said that this will not be an issue when beta comes out. Other than that, it is great! One specific way I think Wave will be used is at conferences and trade shows. Right now at trade conferences people are live tweeting at the shows but I think Wave will be a better platform for that. If I were a conference organizer, I would create various Waves for attendees to join to discuss events and broadcast notes from sessions. For example, Salesforce.com is holding their Dreamforce conference this week and there already is a wave for broadcasting the keynote session. Also, for those that were at ILTA this year, we ran a contest on Twitter which went really well. Keep this on the down low, but maybe next year we’ll do a contest using Google Wave.

Q: What else have you done on Google Wave?

A: I’ve done a little file sharing and tried to do some collaboration work but not a lot. I’ve used some of the gadgets though. For example, I started a Wave about the Utah Jazz and posted a Yes/No/Maybe gadget that comes standard for every wave user and asked if the Jazz would win their division. I added a few of my contacts and made the wave public. After about a week I checked back and a number of fellow Jazz fans had joined in on the discussion. Most of the comments however, were frustrated rants as the Jazz are struggling right now.

Q: Thanks for your time Danny.

A: No problem. If anyone reading this wants to wave with me, my Wave address is dannymjohnson@googlewave.com.

After talking to Danny, we asked Leonard Johnson, our VP of Marketing about his thoughts on how Wave will interact with NetDocuments.

Leonard: We announced in August our intention to integrate NetDocuments document management and collaboration service with Google Wave.  The majority of our customers are professional service firms, including law, accounting and financial advisors. The common thread is servicing their clients. There is a growing trend towards client portals in these industries to increase the value of their services and to have a “place” on the Web where their clients can go to interact, converse, share content, deliver information and in essence, increase client loyalty. We see Wave as a complimentary extension to NetDocuments–the home or repository to the intellectual assets of our customers–with collaborative features and also ease of use in collaborating through the social media reach of Google.  We share the vision of going beyond email.

Happy Waving!